Shipping to Ireland/Great Britain

We ship from Ireland

to

  • Great Britain
  • Republic of Ireland
  • Northern Ireland

 

Brexit  & Duties and VAT – No hidden Costs 

We are registered with both the Irish Revenue and HMRC.


For GB:  We take care of all the Customs Duties / Vat on import charges,  due to HRMC – but read FAQ below.

For ROI / NI : No extra charges (No import duties , customs duties etc)  – read FAQ below.

FAQ for Great Britain customers :

Q1 : I live in Great Britain.  Are there further charges on Delivery that I have to pay when the goods arrive ?

A1 : No, provided that your Order (before shipping is added) is LESS than £135.

Q2 : I live in Great Britain. My order (before shipping ) is greater than £135 ? Will I have to pay the courier duties / vat ? 

A2 : There is an anomaly if your Net Order is greater than £135 .

This is very rare as we only ship spare parts with small values.

Where an order is greater than £135 we put the order on HOLD and contact the customer i.e we do not ship and have the customer receive a demand from a courier . We  contact the customer to check what they are ordering as often customers are ordering double parts etc or extra parts that might not be required.

We would never ship an order that would trigger this extra duties without checking back with the customer and reminding them that this will arise if they proceed with their order.

Q3 : I am registered for VAT in Great Britain.  Can I reclaim the VAT ?

A3:  Yes. Your Total Order includes VAT at 20% like any GB invoice and the VAT can be reclaimed. Our GB Registered VAT Number is Vat Reg No: HRMC GB 369358547

FAQ for Ireland (ROI / NI) customers :

There are no duties or import charges in Ireland (32 counties) under Brexit rules.

Q1 : I live in ROI / NI .  Are there further charges on Delivery that I have to pay when the goods arrive ?

A1 : No. We are based in Ireland so under Brexit rules,  there are no import duties cross border from ROI to NI.

Q2 : I am registered for VAT in  Ireland (ROI / NI ).  Can I reclaim the VAT ?

A3:  Yes. For NI customer : Your Total Order includes VAT at 20% like any GB invoice and the VAT can be reclaimed. Our GB Registered VAT Number is Vat Reg No: HRMC GB 369358547

Yes. For ROI customers : Your total order includes VAT at 23%.  Our ROI Revenue Vat Reg No: IE 9828452H

All Shipping / Returns information in detail can be found here.

Posted in: Consumer & Trade Customer Queries

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2 Comments

  1. John Bouteloup November 6, 2024

    Hi There,
    I’m from Jersey and would like to order parts for my Franke kitchen tap, can you post?
    regards,
    john

    reply
    • Alice F November 19, 2024

      Thank you for your enquiry but regrettably we do not ship to Jersey.

      reply

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