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Tips if having to replace Kitchen Tap because you can’t source Kitchen Tap Parts for old Tap

We know how frustrating it can be when your kitchen tap stops working, and you can’t find the spare parts you need to fix it. But there are a few things you can do to increase your chances of finding the parts you need or, if you have to replace your Kitchen Tap, a few important items to consider before you buy again.
At the end of this Blog post are other Blog Posts that might also assist you.

First of all, check where your tap was made. This information should be available on the tap itself or in the documentation that came with it. If your tap was made in a country where it’s not commonly sold, it may be more difficult to find spare parts. But don’t give up hope yet! [see also specific blog post down below on this as well]

If you can’t find the spare part you need on our website, do some research to find out whether any other companies or suppliers carry the part. You can also try contacting the manufacturer directly or posting in forums to see if anyone else has had a similar issue and found a solution.

Next, before you buy replacement Tap

• check our website for spare parts for the brands that we carry. This can give you a clue as to what genuine spare parts are available. At Taps and Sinks Online Limited, we provide genuine spare parts for all really popular brands of kitchen taps, including washer kits and o-rings. Regular maintenance and replacement of parts will keep your kitchen tap functioning at its best and help you avoid costly repairs or replacements.
• check where your new purchase is made (before you buy) as this might give you a clue as to whether or not you will be able to source the spare parts after.
• ask the seller about spare parts after
• google the brand of new tap  / model before you buy and see if option of buying spare parts comes up on line.  Here is our guide to what are the most commonest spare parts if your Kitchen Tap is dripping 

In some cases, it may be more cost-effective to replace your old tap with a new one rather than trying to source and fix the spare parts. We have a limited range of kitchen taps, all made in italy, still available on our website, so you might find one that fits your budget and style preferences. We stock all the Genuine spare parts for any Kitchen Tap that we stock. Unfortunately, post Brexit, we have decided to limit what Taps we sell Online.

Reminder : Penny wise Pound foolish is an old saying but it really comes true when it comes to a Kitchen Tap. Your Kitchen Tap is one of the most used appliances in your Kitchen and while it might make sense initially to spend a limited amount of money on a Tap, when you factor in the cost of having to replace the entire Tap plus Plumbing Fees, it might actually work out to be far more expensive in the long run.

Next, before you buy replacement Tap – your homework to do 

• check our website for spare parts for the brands that we carry. This can give you a clue as to what genuine spare parts are available. At Taps and Sinks Online Limited, we provide genuine spare parts for all really popular brands of kitchen taps, including washer kits and o-rings. Regular maintenance and replacement of parts will keep your kitchen tap functioning at its best and help you avoid costly repairs or replacements.
• check where your new purchase is made (before you buy) as this might give you a clue as to whether or not you will be able to source the spare parts after.
• ask the seller about spare parts after
• google the brand of new tap  / model before you buy and see if option of buying spare parts comes up on line.  Here is our guide to what are the most commonest spare parts if your Kitchen Tap is dripping 

At Taps and Sinks Online Limited, we’re committed to helping our customers keep their kitchens running smoothly. If you’re having trouble finding spare parts for your kitchen tap, don’t hesitate to get in touch with us. Our friendly and knowledgeable team will do their best to help you find a solution.

This Blog Post here What Tap do I have ? might assist you.

We have blog posts regarding buying a new tap in our Kitchen Design section here.
This Blog Post here What Tap do I have ? might assist you.
and lastly
Why you should buy a tap that you can source Genuine Spare parts after rather than compatible parts here.

After Sales Service

Our Sales Team is available for excellent after sales service. We have been supplying Kitchen Taps for over 30 years and accordingly can troubleshoot any issue with a Kitchen Tap. The most effective way to maintain your Kitchen Tap is to fix any issue as it arises. If you ignore a drip it can effect the inner workings of your Tap. It might result in the drip being beyond repair. Often Plumbers advise to replace the Tap. They do this because customers purchase the wrong part or the exact part is hard to source. But not if you contact us. If you contact us before buying, we will advise you on the correct part for your Tap. That way, if you are calling in a Plumber to fix your Tap, all the correct parts will be there for the Plumber to fix your Tap.

If you wish to fix the Tap yourself we provide DIY Guides on all our Tap Spares to assist you.
Guide to Removing Kitchen Tap Handle https://www.tapsandsinksonline.co.uk/how-to-remove-the-handle-on-your-kitchen-tap/

Valve:Tap dripping from the Spout ? Guide to changing Valve here.
Brass Bush: Part surrounding the valve. More info here.
O Rings: Tap dripping where the spout meets the base of the Tap? Guide here.
Aerator: Found at the tip of the spout. Here is our Guide How to Remove your Aerator / Antisplash from your Kitchen Tap.
We supply the full range of Genuine Franke Tap spares across the UK.

Our Sales Team is available for excellent after sales service. We have been supplying Kitchen Taps for over 30 years and accordingly can troubleshoot any issue with a Kitchen Tap. The most effective way to maintain your Kitchen Tap is to fix any issue as it arises. If you ignore a drip it can affect the inner workings of your Tap. It might result in the drip being beyond repair. Often Plumbers advise to replace the Tap. They do this because customers purchase the wrong part or the exact part is hard to source. But not if you contact us. If you contact us before buying, we will advise you on the correct part for your Tap. That way, if you are calling in a Plumber to fix your Tap, all the correct parts will be there for the Plumber to fix your Tap.

How to Contact us :

You can use the Contact Button at the bottom of your screen or send us an email contact us .

Ideally would also send us some information on your Tap e.g pictures, and if you have removed the part, a picture of that also, together with any identifying marks eg. a stamp on the valve.

Helpful Tips Section:
At Taps and Sinks Online we appreciate that it can be difficult to identify a Spare Part or know how to install it once you have purchased it from us. We have compiled a Helpful Tips Section of the most common queries and answers which we hope will be of use to you : https://www.tapsandsinksonline.co.uk/helpful-tips/

The cost of the product is clearly shown on the Part itself together with Shipping times.
Please feel free to contact our Team sales@tapsandsinksonline.co.uk if you have a query that is not dealt with in this section.

How to Order:
Please Order via our Store Online.

Delivery Times:
We ship from Ireland and we use Post (for very small items e.g. o ring kits, ) and DPD for everything else. Shipping times are currently taking approx 2-3 days by DPD from date of dispatch, and can sometimes take longer by Post.

DPD Current Shipping Times & how DPD deliver:
• As per all our Shipping information on our website, we ship from Ireland https://www.tapsandsinksonline.co.uk/shipping-returns/
• DPD are currently taking c. 3 working days to deliver a parcel.
• DPD will text your mobile phone and email in advance of delivery. The text gives you the option of Managing your DPD delivery. This is a very useful way of giving DPD additional instructions e.g. where to leave the parcel if not in etc. DPD driver will only respond to these instructions and otherwise, if you are not in, will leave at a collection point.
• We recommend that you make the following email address a safe sender in your Mailbox yourdelivery@dpd.co.uk
It is always a good idea to check junk mail and trash mail too , just in case.
• Tracking number : if you require this please email us.

Our Returns Policy:
We offer a 28 day return No Quibbles Policy. For more information here is the link to our Shipping / Returns Policy in our Store:

Shipping / Returns

Cancelling an Order:
This link here covers this in detail https://www.tapsandsinksonline.co.uk/orders-and-payments/ and is part of our Terms and Conditions. Some highlight points: If you wish to cancel your order we will do our best to prevent it being shipped. We cannot always guarantee that we can cancel if your order has already been sent to our warehouse for dispatch but we will do our best. For Cancellations received after an order has been dispatched, you will have to return the goods at your own expense in order to obtain a refund. We advise on our Order confirmation email, on our Dispatch email, and on our Terms and Conditions, that you must contact us prior to returning the goods. DPD : If your order has been shipped, should you decide to not accept the goods from DPD or contact DPD directly to return the goods, please note that DPD will charge us the cost of your return, which is c. €20. That is why we advise our customers to contact us if they wish to return goods so that we can advise as to the correct way to return them.
Please see ‘What is your returns policy if I don’t like the goods that I have received?” section for our policy on returns (included in Shipping and Returns Section). You will be responsible for the Good(s) until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Registered Post (Recorded Delivery).

Terms and Conditions: You will find these here

Terms & Conditions