Description
Franke Moselle Tap Valve
The manufacturers changed c.2013 from 1212R valve to 3819R valve. We would strongly recommend that if you do not know whether you have the 1212R Valve OR the 3819R valve in your Tap, order the 1212R Valve. Reason being that if you originally had the 1212R valve and order the later valve 3819R your Tap might still drip as your Tap is designed for the earlier valve with a slightly thicker seal. The 1212R Valve works perfectly even if it turns out that you have the later 3819R Valve.
FAQ
- Is this a Genuine Franke Tap part ? Yes it is.
- How do I access the Valve ? You need to remove the pop off indicator on the side of your handle to access the brass screw behind it. Loosen this screw to remove the handle. See below for our DIY Guides.
- How do I know which Valve to order ? You need to determine where the drip is coming from e.g the cold water feed or the hot water feed. If in doubt, order a pair. There are more detailed tips / advice here.
- Do you include the brass screw with the Valve ? We don’t because your own brass screw can be reused. If your need to buy this screw, you can buy it here.
- My valve looks wider and completely different from the pictures here / the one I ordered ? Is the Bush stuck to your own Valve ? that is the round extra piece of Brass that surrounds the valve. Sometimes they can get stuck together and come out as one piece. See the images below. You can order the Bush part separately if needed. It is one Bush per Valve.
DIY Guides
- Here is our Guide How to remove the Handle on your Kitchen Tap.
- This Blog post My Kitchen Tap is dripping should explain the most common causes (and parts required) to fix a dripping Kitchen Tap.
- Here is our Guide : 7 easy steps to replace a valve.
Measurements 1212R
Overall Height: 50mm
Nut Height: 8mm
Diameter at thread: 21mm
Splines: 20
Height of Splines: 8mm
Measurements SP3819
Overall Height: 50mm
Nut Height: 6mm
Diameter at thread: 21mm
Splines: 20
Height of Splines: 6mm
If your Brass bush is stuck to your valve it might look like this
This is a Genuine Spare Part you are buying here.
Difference between Genuine and Compatible ?
To maintain your warranty and the longevity of your Tap you should replace any parts with only Genuine Spare Parts. "Genuine" means that it is coming from the manufacturer of your own Tap. You might see the word 'Compatible' used on other websites. You might even see same Part Code BUT "Compatible" means that it does NOT come from your own Tap manufacturer. Genuine Tap Parts means that the Parts have been tried and tested in your Tap model. It also guarantees that it will fit your own Tap correctly (provided that you have selected the correct replacement Part). We have had customers who fitted compatible parts in their taps and damaged other connecting parts in the process. It can work out more costly in the end to use Compatible parts.
Detailed Shipping / Returns information can be found here.
In Brief:
- Small items only by Post: £3.50 Can take currently up 7-10 working days.
- Courier Delivery DPD Track & Trace: £5.50 Usually takes c. 2-3 working days.
- BREXIT: No additional charges on delivery once your Order before shipping charges is less than £135.
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