Description
Franke Krios L Spout Tap Brass Bush 3868R with recess
Measurements of 3868R Brass Bush
- Outside Diameter: 29mm
- Inside Diameter: 19mm
- Viewed Height on Tap: 14mm
- Overall Height: 20mm
It can be a common enough problem that when you remove your Valve it looks different than the valve in the picture (or the Valve that you purchased from us). It is most likely because the brass bush is still attached. If the Valve is stuck inside the Brass Bush then you will have to separate them OR buy a Brass Bush as well.
If you can remove the existing valve without removing the brass bush then you might not require this spare part, or if the leak stops just by replacing the Valve, then you can return the Brass bush for a refund.
For tips on how to separate a Valve from a Brass Bush, see here.
This is a Genuine Spare Part you are buying here.
Difference between Genuine and Compatible ?
To maintain your warranty and the longevity of your Tap you should replace any parts with only Genuine Spare Parts. "Genuine" means that it is coming from the manufacturer of your own Tap. You might see the word 'Compatible' used on other websites. You might even see same Part Code BUT "Compatible" means that it does NOT come from your own Tap manufacturer. Genuine Tap Parts means that the Parts have been tried and tested in your Tap model. It also guarantees that it will fit your own Tap correctly (provided that you have selected the correct replacement Part). We have had customers who fitted compatible parts in their taps and damaged other connecting parts in the process. It can work out more costly in the end to use Compatible parts.
Detailed Shipping / Returns information can be found here.
In Brief:
- Small items only by Post: £3.50. Can take currently up to 7-10 working days.
- Courier Delivery DPD Track & Trace: £5.50. Usually takes c. 2-3 working days. Please make sure to provide mobile number for DPD to text you regarding your delivery.
- BREXIT: No additional charges on delivery once your Order before shipping charges is less than £135.
