Description
Franke Hestia U Spout Tap Valve
Measurements 3794R: Height 38mm Diameter at thread:20mm, Splines:28, Nut Height: 5mm
The Hot Valve opens Clockwise. The Cold Valve opens Anti-clockwise.
This post covers both types of mini valves that were (and are) used in the production of your Tap. and gives advice regarding tools to extract your valve. We currently stock both genuine San Marco / SMR valves .The Hot opens clockwise and the Cold opens anti-clockwise.
Do you need a special tool to remove your Valve ? : Check which Valve is in your own tap before removing in case you have the earlier 3308R version in your Tap. Its all covered, including pictures of both Valves, in our Guide here: Changing the SMR Mini Valve.which includes advice on how to remove either valve. No Brass Bush is required with this Tap Valve. Here below is the 4013R Removal Tool Product if you have the earlier 3308R (SP3308) and want to order it. The 4013R Tool does NOT fit the 3794R (SP3794) with the six sided nut.
Recently we have noticed that the new valve is a little stiffer to push the handle onto. We have reported this back to the manufacturer but they assure us that there have been no changes of any consequence and it is just to do with the tolerance on the machining of the valves. If this does occur just ensure that your own handle is clear inside of any residual debris and that you push the handle on and off the new valve a few times to loosen the splines slightly. You won’t damage your handle.
Tightening your valve: We would also recommend that you do NOT over-tighten this valve. As a rule of thumb, tighten as far as physically possible by hand, and then tighten 1/4 turn with an adjustable spanner.
This is a Genuine Spare Part you are buying here.
Difference between Genuine and Compatible ?
To maintain your warranty and the longevity of your Tap you should replace any parts with only Genuine Spare Parts. "Genuine" means that it is coming from the manufacturer of your own Tap. You might see the word 'Compatible' used on other websites. You might even see same Part Code BUT "Compatible" means that it does NOT come from your own Tap manufacturer. Genuine Tap Parts means that the Parts have been tried and tested in your Tap model. It also guarantees that it will fit your own Tap correctly (provided that you have selected the correct replacement Part). We have had customers who fitted compatible parts in their taps and damaged other connecting parts in the process. It can work out more costly in the end to use Compatible parts.
Detailed Shipping / Returns information can be found here.
In Brief:
- Small items only by Post: £3.50 Can take currently up 7-10 working days.
- Courier Delivery DPD Track & Trace: £5.50 Usually takes c. 2-3 working days.
- BREXIT: No additional charges on delivery once your Order before shipping charges is less than £135.
Genuine Franke Hestia U Spout Tap Spares available here
- We can advise you on the part that you need in order to save you time & money.
- By fixing your Franke Tap with Genuine Franke Hestia U Spout Tap Spares you prolong the life of your Franke quality product.
All the Parts you need available here
- We sell from the smallest Grub screw, to Valves, Cartridges, O Ring Kits, Spouts & Handles.
- When you purchase Genuine Franke Tap Spares from us you can email us after you have bought it for further advice.
- We have Troubleshooting guides and DIY guides to fit all the Franke Tap Spares and we have linked these guides to the parts online.
- We also have a Help Section here for the most common queries.
After Sales Service
- Our Sales Team is available for excellent after sales service.
- We have been supplying Kitchen Taps for over 30 years and accordingly can troubleshoot any issue with a Kitchen Tap.
- The most effective way to maintain your Kitchen Tap is to fix any issue as it arises.
- If you ignore a drip it can effect the inner workings of your Tap.
- It might result in the drip being beyond repair.
- Often Plumbers advise to replace the Tap. They do this because customers purchase the wrong part or the exact part is hard to source. If you contact us before buying, we will advise you on the correct part for your Tap. That way, if you are calling in a Plumber to fix your Tap, all the correct parts will be there for the Plumber to fix your Tap.
If you wish to fix the Tap yourself we provide DIY Guides on all our Franke Tap Spares to assist you.
- Valve:Tap dripping from the Spout ? Guide to changing Valve here.
- Brass Bush: Part surrounding the valve. More info here.
- O Rings: Tap dripping where the spout meets the base of the Tap? Guide here.
- Aerator: Found at the tip of the spout. Here is our Guide How to Remove your Aerator / Antisplash from your Kitchen Tap.
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