Description
Franke Eiger U-Spout Tap Brass Bush 3868R with recess
Measurements of 3868R Brass Bush
- Outside Diameter: 29mm
- Inside Diameter: 19mm
- Viewed Height on Tap: 14mm
- Overall Height: 20mm
It can be a common enough problem that when you remove your Kitchen Tap Valve it looks different than the valve in the picture (or the Valve that you purchased from us). It is most likely because the brass bush is still attached.
The Brass Bush might be required if fitting new valve and the existing brass bush can not be separated from the old valve that is being replaced. If you can remove the existing valve without removing the brass bush then you might not require this spare part, or if the leak stops just by replacing the Valve, then you can return the Brass bush for a refund.
Here is the Franke Eiger Tap Valve

Franke Eiger Valve (brass bush is not attached)

Franke Eiger Tap Valve with Brass Bush attached
For tips on how to separate a Valve from a Brass Bush, see here.
Here is the link to all our Franke Eiger U-Spout Kitchen Tap Spare Parts.
Genuine Franke Eiger U-Spout Tap Spares available here
We also advise on what Franke Eiger U-Spout Tap Spares are needed to save you time & money. By fixing your Franke Tap with Genuine Franke Tap Spares you prolong the life of your Franke quality product.
All the Parts you need available here
We sell from the smallest Grub screw, to Valves, Cartridges, O Ring Kits, Spouts & Handles. When you purchase Franke Tap Spares from us you can email us after you have bought it for further advice. Troubleshooting guides and DIY guides to fit all the Franke Tap Spares are linked to the parts online. We also have a Help Section here for the most common queries.
After Sales Service
Our Sales Team is available for excellent after sales service. We have been supplying Kitchen Taps for over 30 years and accordingly can troubleshoot any issue with a Kitchen Tap. The most effective way to maintain your Kitchen Tap is to fix any issue as it arises.
If you ignore a drip it can effect the inner workings of your Tap. It might result in the drip being beyond repair. Often Plumbers advise to replace the Tap. They do this because customers purchase the wrong part or the exact part is hard to source.
But not if you contact us. If you contact us before buying, we will advise you on the correct part for your Tap. That way, if you are calling in a Plumber to fix your Tap, all the correct parts will be there for the Plumber to fix your Tap.

- Genuine = Proper fit, tested by the Manufacturer
- Compatible = Not made by your Tap’s brand. May not fit or last.
We’ve seen compatible parts cause leaks or damage. Choosing genuine parts protects your tap and warranty.
Detailed Shipping / Returns information can be found here.
In Brief:
- Small items only by Post: £3.50. Can take currently up to 7-10 working days.
- Courier Delivery DPD Track & Trace: £5.50. Usually takes c. 2-3 working days. Please make sure to provide mobile number for DPD to text you regarding your delivery.
- BREXIT: No additional charges on delivery once your Order before shipping charges is less than £135.