Description
Carron Phoenix Qubix Tap Valve
The current Carron Phoenix Qubix Tap Valve is a six sided valve SP3794.
- Your installation guide might specify the SP3308 (which has two flat sides on the nut). There is more detailed information on this valve below
- This Tap Valve has been discontinued but you have the option of ordering either version here.
Measurements:
Height: 38mm
Diameter at thread: 20mm
Splines: 28
Nut Height: 9mm
New SP3794 (3308R) compared with Old SP3794 (3308R)
This post covers both types of mini valves that were (and are) used in the production of your Tap. and gives advice regarding tools to extract your valve. We currently stock both genuine San Marco / SMR valves .The Hot opens clockwise and the Cold opens anti-clockwise.
Do you need a special tool to remove your Valve ? : Check which Valve is in your own tap before removing in case you have the earlier 3308R version in your Tap. Its all covered, including pictures of both Valves, in our Guide here: Changing the SMR Mini Valve.which includes advice on how to remove either valve. No Brass Bush is required with this Tap Valve. Here below is the 4013R Removal Tool Product if you have the earlier 3308R (SP3308) and want to order it. The 4013R Tool does NOT fit the 3794R (SP3794) with the six sided nut.
Recently we have noticed that the new valve is a little stiffer to push the handle onto. We have reported this back to the manufacturer but they assure us that there have been no changes of any consequence and it is just to do with the tolerance on the machining of the valves. If this does occur just ensure that your own handle is clear inside of any residual debris and that you push the handle on and off the new valve a few times to loosen the splines slightly. You won’t damage your handle.
Tightening your valve: We would also recommend that you do NOT over-tighten this valve. As a rule of thumb, tighten as far as physically possible by hand, and then tighten 1/4 turn with an adjustable spanner.
The newer version of this valve has 6 sides on the nut so is easier to deal with. A 14mm Hex Key can remove this one if you are having difficulty with it.
Carron Phoenix Qubix Tap FAQ
- Is this a Genuine Carron Phoenix Tap part ? Yes it is.
- How do I know which Valve to order? You need to determine where the drip is coming from e.g the cold water feed or the hot water feed. If in doubt, order a pair. There are more detailed tips / advice here. This Blog post My Kitchen Tap is dripping should explain the most common causes (and parts required) to fix a dripping Kitchen Tap.
- My tap is leaking at the base of the spout, not the top, what do I need? If your Tap is dripping where the Spout meets the Base then you might need to replace your O Ring Kit.
DIY Guides
Here are some useful DIY Guides on all our Carron Phoenix Qubix Tap Tap Spares to assist you.
- Here is our Guide How to remove the Handle on your Kitchen Tap.
- Here is our Guide: How to replace your O Ring Kit.
- Here is our General Troubleshooting Guide: UK Kitchen Taps Troubleshooting Guide
- Here is our Guide: How to Remove your Aerator / Antisplash from your Kitchen Tap.
- Here is our Guide: What are the Splines on Tap Valve if you are unfamiliar with Tap Valves.
This is a Genuine Spare Part you are buying here.
Difference between Genuine and Compatible ?
To maintain your warranty and the longevity of your Tap you should replace any parts with only Genuine Spare Parts. "Genuine" means that it is coming from the manufacturer of your own Tap. You might see the word 'Compatible' used on other websites. You might even see same Part Code BUT "Compatible" means that it does NOT come from your own Tap manufacturer. Genuine Tap Parts means that the Parts have been tried and tested in your Tap model. It also guarantees that it will fit your own Tap correctly (provided that you have selected the correct replacement Part). We have had customers who fitted compatible parts in their taps and damaged other connecting parts in the process. It can work out more costly in the end to use Compatible parts.
Detailed Shipping / Returns information can be found here.
In Brief:
- Small items only by Post: £3.50 Can take currently up 7-10 working days.
- Courier Delivery DPD Track & Trace: £5.50 Usually takes c. 2-3 working days.
- BREXIT: No additional charges on delivery once your Order before shipping charges is less than £135.
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