Description
Carron Phoenix Opus Tap Valve 1212R or 3984R
Carron Phoenix Opus Tap Valve Measurements:
- Height: 50mm
- Diameter at thread: 21mm
- Splines: 20
- Nut Height: 8mm
This tap has been in production for over 2 decades. While both valves have the same measurements, the 1212R valve has a white seal and the later 3984R valve has a blue or red seal. We advise you to check the colour of the seal and the stamp on your own valve prior to ordering. If your own valve is stamped San Marco / white seal , order the 1212R. If your own valve is stamped SMR / blue or red seal, you can order the 3984R .
If you do not know which is in your own tap, then please buy the earlier 1212R white sealed valve. This has a slightly larger seal than the later 3984R valve and we would recommend it for older tap models and it will guarantee, that irrespective of which version is in your own tap, you will be ordering a replacement valve that will work.
The later red / blue sealed 3984R version will not be as effective in older tap models. If you order the red / blue sealed 3984R and your tap continues to drip and it transpires that you had the older 1212R White sealed valve version, then this would not come under warranty because you had not replaced your old valve with the correct valve per our recommendations.
This is a Genuine Spare Part you are buying here.
Difference between Genuine and Compatible ?
To maintain your warranty and the longevity of your Tap you should replace any parts with only Genuine Spare Parts. "Genuine" means that it is coming from the manufacturer of your own Tap. You might see the word 'Compatible' used on other websites. You might even see same Part Code BUT "Compatible" means that it does NOT come from your own Tap manufacturer. Genuine Tap Parts means that the Parts have been tried and tested in your Tap model. It also guarantees that it will fit your own Tap correctly (provided that you have selected the correct replacement Part). We have had customers who fitted compatible parts in their taps and damaged other connecting parts in the process. It can work out more costly in the end to use Compatible parts.
Detailed Shipping / Returns information can be found here.
In Brief:
- Small items only by Post: £3.50. Can take currently up to 7-10 working days.
- Courier Delivery DPD Track & Trace: £5.50. Usually takes c. 2-3 working days. Please make sure to provide mobile number for DPD to text you regarding your delivery.
- BREXIT: No additional charges on delivery once your Order before shipping charges is less than £135.
After Sales Service
- Our Sales Team is available for excellent after sales service.
- We have been supplying Kitchen Taps for over 30 years and accordingly can troubleshoot any issue with a Kitchen Tap.
- The most effective way to maintain your Kitchen Tap is to fix any issue as it arises.
- If you ignore a drip it can effect the inner workings of your Tap.
- It might result in the drip being beyond repair.
- Often Plumbers advise to replace the Tap. They do this because customers purchase the wrong part or the exact part is hard to source. If you contact us before buying, we will advise you on the correct part for your Tap. That way, if you are calling in a Plumber to fix your Tap, all the correct parts will be there for the Plumber to fix your Tap.
If you wish to fix the Tap yourself we provide DIY Guides on all our Tap Spares to assist you.
- Valve:Tap dripping from the Spout ? Guide to changing Valve here.
- Brass Bush: Part surrounding the valve. More info here.
- O Rings: Tap dripping where the spout meets the base of the Tap? Guide here.
- Aerator: Found at the tip of the spout. Here is our Guide How to Remove your Aerator / Antisplash from your Kitchen Tap.
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