Oceanus Tap Parts
Oceanus Tap Parts
Sometimes there are different Taps, from different manufacturers, sharing the same name, which can be very confusing !
So to try to make it as easy as possible for any of our Customers, we want to show you the Oceanus Tap that we stock spare parts for, and also any other Milano Tap that we have come across that we do NOT do spare parts for.
We stock Genuine Spare Tap Parts for the Mondella Oceanus Tap, which can be found here.
Mondella Oceanus
We do not stock spare parts for the Magnet Oceanus Tap
Here is a close up of the body of the Magnet Oceanus to help you spot which you might have (if your own Tap is called Oceanus)
On the magnet (using a customers own picture) the body of the tap is indented either side so as to leave room for the handles to sit. Like a piece cut out of the body of the tap on either side (half moon shaped)
MAGNET OCEANUS showing body cut out (We do NOT stock spare parts for this Tap)
There are lots of other taps out there that are designed similar to the Mondella Oceanus so if you do not know what model you have you can contact us.
How to Contact us :
You can use the Contact Button at the bottom of your screen or send us an email contact us .
Ideally would also send us some information on your Tap e.g pictures, and if you have removed the part, a picture of that also, together with any identifying marks eg. a stamp on the valve.
You will find Here and we clearly state on the products whether they are Genuine Bristan Tap Parts (which they mostly are) or Compatible.
Please note that as per our returns policy and terms and conditions, any unused parts can be returned for a refund
This blog link here
explains the common causes for a dripping tap, including how to identify which valve is dripping (short of isolating water feeds to know conclusively).
It also includes a 7 step DIY guide to assist you in removing your own Valve. The blog details the information that we would need .
We do advise that if in DIY doubt ! consult a plumber.
Guide to Removing Kitchen Tap Handle
Guide to Installing New Valve
Helpful Tips Section:
At Taps and Sinks Online we appreciate that it can be difficult to identify a Spare Part or know how to install it once you have purchased it from us. We have compiled a Helpful Tips Section of the most common queries and answers which we hope will be of use to you : https://www.tapsandsinksonline.co.uk/helpful-tips/
The cost of the product is clearly shown on the Part itself together with Shipping times.
Please feel free to contact our Team sales@tapsandsinksonline.co.uk if you have a query that is not dealt with in this section.
How to Order:
Please Order via our Store Online.
Delivery Times:
We ship from Ireland and we use Post (for very small items e.g. o ring kits, ) and DPD for everything else. Shipping times are currently taking approx 2-3 days by DPD from date of dispatch, and can sometimes take longer by Post.
DPD Current Shipping Times & how DPD deliver:
• As per all our Shipping information on our website, we ship from Ireland https://www.tapsandsinksonline.co.uk/shipping-returns/
• DPD are currently taking c. 3 working days to deliver a parcel.
• DPD will text your mobile phone and email in advance of delivery. The text gives you the option of Managing your DPD delivery. This is a very useful way of giving DPD additional instructions e.g. where to leave the parcel if not in etc. DPD driver will only respond to these instructions and otherwise, if you are not in, will leave at a collection point.
• We recommend that you make the following email address a safe sender in your Mailbox yourdelivery@dpd.co.uk
It is always a good idea to check junk mail and trash mail too , just in case.
• Tracking number : if you require this please email us.
Our Returns Policy:
We offer a 28 day return No Quibbles Policy. For more information here is the link to our Shipping / Returns Policy in our Store:
Cancelling an Order:
This link here covers this in detail https://www.tapsandsinksonline.co.uk/orders-and-payments/ and is part of our Terms and Conditions. Some highlight points: If you wish to cancel your order we will do our best to prevent it being shipped. We cannot always guarantee that we can cancel if your order has already been sent to our warehouse for dispatch but we will do our best. For Cancellations received after an order has been dispatched, you will have to return the goods at your own expense in order to obtain a refund. We advise on our Order confirmation email, on our Dispatch email, and on our Terms and Conditions, that you must contact us prior to returning the goods. DPD : If your order has been shipped, should you decide to not accept the goods from DPD or contact DPD directly to return the goods, please note that DPD will charge us the cost of your return, which is c. €20. That is why we advise our customers to contact us if they wish to return goods so that we can advise as to the correct way to return them.
Please see ‘What is your returns policy if I don’t like the goods that I have received?” section for our policy on returns (included in Shipping and Returns Section). You will be responsible for the Good(s) until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Registered Post (Recorded Delivery).
Terms and Conditions: You will find these here
https://www.tapsandsinksonline.co.uk/terms-and-conditions/This list is not exhaustive but it might save you looking on our website for a part that we do not have nor can even offer a compatible part for. For a very few Kitchen Taps we offer a compatible valve (approx 5 Taps) but that is it. Every other Spare Part on this website is genuine and sourced from the manufacturer.