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My Franke Doric Tap is leaking

Franke Doric Filterflow Tap

Franke Doric Triflow

If your Franke Doric Tap is leaking from the Spout then you need to replace the valves.

Key differences between the two taps :

1. the Doric Triflow (on the left) is sitting on a plinth, whereas the Doric FilterFlow has no plinth.
   

   Franke Doric Triflow Plinth

2. The Filterflow Aerator has a narrow tube protruding from the middle.
   

   Perlator Female Thread Fx22 3620R

3. The valve cover is more rounded on the Triflow version
4. The handles on the filterflow do not recess in at the base.
   

   Franke Doric Filterflow Tap Handle

5. There is a grub screw underneath the filterflow handle to loosen it. There is no grub screw with the triflow handle as it is removed a different way , and here is the guide
6. The Triflow Valve has 20 splines (ridges) & either Avillion / Triflow / TCL stamped on your Valve whereas the Filterflow Valve has 28 Splines (ridges) & either SMR or San Marco stamped on your Valve.

Doric Valve changing Guides :

Filterflow Doric: This Guide here 7 easy steps to replace Kitchen Valve

Triflow Doric : Click here for detailed Franke Triflow Doric Guide that also includes a Guide to changing the Valve.

Your Doric Triflow or Filterflow tap takes 3 valves (1 hot and 2 cold).

• Hot ? If your Franke Doric Tap is leaking from the Hot side then usually replacing the hot valve will solve this. See Tip below to assist in identifying is the drip coming from the Hot or the Cold side.
• Mains Cold or Filtered Cold : It is a little bit trickier if your Franke Doric Tap is dripping from the cold side – which is dripping – filtered cold or mains cold or both ?  If you don’t know whether is is the Mains Cold OR Filtered Cold valve that needs replacing (or both?) you could buy 2 cold, try one (same one) in mains first and if still dripping then switch the new valve into the filtered side and if still dripping then chances are both mains and filtered are dripping (reason why I am advising to try the ONE new valve in both mains and filtered is because once you fit one of our valves then you cannot return it – whereas you can return any unused valve for a refund).
• The definitive way to determine which valve is leaking is to isolate each valve in turn to see if that is leaking or not.

Here below are the Franke Doric Valves details:

If your tap is dripping where the spout meets the base then you need to replace the O Ring Kit

See below for O Ring Kits:

Useful Guides :

Click HERE is the official Guide for the Doric Filterflow changing of Valves and O Rings

You will find a comprehensive guide to all the Franke Triflow Doric Spare parts, including guide to change the Valve here.

After Sales Service

• Our Sales Team is available for excellent after sales service.
• We can troubleshoot any issue with a Kitchen Tap because we have been selling Kitchen Taps to the Trade for over 30 years.
• The most effective way to maintain your Kitchen Tap is to fix any issue as it arises.  If you ignore a drip it can effect the inner workings of your Tap. It might result in the drip being beyond repair.
• Plumbers often advise customers to replace the entire Tap even though it might only be a faulty valve or worn o ring.  This is because the part might not be available locally or the customer has purchased the wrong part.  However, if you contact us before buying, we will advise you on the correct part for your Tap.

If you wish to fix the Tap yourself we provide DIY Guides on all our Franke Tap Spares to assist you, e.g.

• Valve:Tap dripping from the Spout ? Guide to changing Valve here.
• Brass Bush: Part surrounding the valve. More info here.
• O Rings: Tap dripping where the spout meets the base of the Tap? Guide here.
• Aerator: Found at the tip of the spout. Here is our Guide How to Remove your Aerator / Antisplash from your Kitchen Tap.

Here is the link to Franke Filterflow Doric Spare Parts
Here is the link to Franke Doric Triflow Spare Parts