Archive for Consumer & Trade Customer Queries
Posted by Alice F on 01/06/2023
Do we ship to Australia ? We get some queries regarding where we ship to as we appreciate that customers can find it hard to source spare parts for their sinks and taps that they could readily purchase if based in the UK / Ireland. Unfortunately , for logistical reasons , we only ship to […]
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Posted by Alice on 15/12/2021
We ship from Ireland to Great Britain Republic of Ireland Northern Ireland Brexit & Duties and VAT – No hidden Costs We are registered with both the Irish Revenue and HMRC. For GB: We take care of all the Customs Duties / Vat on import charges, due to HRMC – but read FAQ below. […]
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Posted by Alice on 15/02/2021
A fraudulent email or text message may include official titles, a logo or colors that make the message look authentic when it is not. These electronic messages often contain hyperlinks to malware that infects electronic devices and can put you at risk for fraudulent activity. If you’ve accidentally selected a link, run a virus scan […]
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Posted by Alice on 01/01/2021
Brexit General (Published 01.01.2021) From January 1, 2021, there are new rules and regulations affecting the import and export of goods to / from EU and Great Britain because the UK is no longer be part of the EU’s Single Market and Customs Union. GB is now a 3rd country for VAT purposes. Our Brexit […]
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Posted by Alice on 20/11/2015
Here you can find all the information related to our Shipping & Return policies.
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