Carron Revolution Pop Up Plug Maintainance
Carron Phoenix Revolution Pop Up Plug Maintenance
Carron Phoenix Revolution Pop Up Plug Maintenance
This is the pop-up plug by Carron Phoenix that comes now as standard in most of their sinks.
It has a sleek design and you can open or close the plug by pushing down on it.
Carron Phoenix offer a two year warranty on these plugs so here are a few pratical tips if you want to increase longevity of these plugs:
- Never take apart to clean.
- If the top comes loosen screw to tighten again.
- Shake out any food particles that remain around the plug into your waste disposer or your bin
- Clean off any residue that can build up with your washing up brush.
- Never put in a dishwasher (it causes rubber to perish).
- Never wash something in a sink that has sand or grit attached as it does affect the pop up mechanism on the plug.
If you need to buy a Carron Phoenix Revolution Pop Up Plug (V4) you can find click here.
Alternative Carron Sink Plugs :
If you wish to revert to a non pop up plug type e.g. the traditional ‘basket’ style strainer type plug, then you will have to change the cup part that the plug sits into as well. You can find our range of cup and plugs here. You can also contact us with details of your Carron Sink e.g whether its a one bowl, two bowl etc, and we can advise you as to the suitable cup and plug to swop to.
Bought a new build with a sink with pop up plug and have been absolutely rubbish from day 1. Any guidance on maintenance? I agree with the other chap, very awkward to keep clean and maintain a good seal with the sink. Trying to be too clever for the sake of a ‘flat’ top plug from my point of view. Can’t say I’ll be wasting £13 for a new tap if it can’t be maintained.
Hi Stephen,
I don’t know when you had your new build? because I would agree with you in so far as there were issues years ago when the plugs were first launched [so much so that at the time I would explain the pros and cons of these plugs if selling a sink that included them and give the customer the option of going for a different waste kit with the more traditional plug included]. But that was years ago, and Carron took all the feedback on board and vastly improved the quality of the design. I use them daily in Kitchen and Utility and the only time I have an issue is when I clean something very gritty e.g football boots. So for washing anything that is full of grit I would use a basin in the sink to catch all the gritty grime. But otherwise, I can genuinely say that we have no issues anymore on a day to day basis with these plugs.
I can hear (read) that you are frustrated with them. Unfortunately, once a sink is plumbed in, then the only way to go with a different type of plug is to change the cup that the plug fits into. This is an option for you if you wish? and if you want to email us we can see what sink you have and advise you as to the correct cup and plug that you would need to swop to, or take a look at them here? Its not a huge cost but I would not advise anyone to change a cup and plug on a sink unless they knew what they were doing as you would not want a sink leaking into a sink cabinet.
I bought my new property in Or hard Gardens Hemsby 14 months ago from Norfolk Homes. The pop up plugs in the kitchen sink have been erratic in holding water, and now both of them do not work. The builders are not working at the moment so I would be grateful if you could supply me with two new plugs under your warranty.
Reverend David Paul
Hi David, as we are an online store, we only offer a warranty on any products that we supply. We do not offer a warranty on all Carron products in the UK, only on products directly supplied by ourselves.
Have used our Phoenix sink everyday for the last 7 years. As many as a dozen times a day. Never had any trouble at all with this model. First replacement plugs. I think that speaks for it’s self. First class workman’s ship.
These are a very poor design indeed – overcomplicated, difficult to clean (should you put them in the dishwasher), hard to extract from their housing if you have any e.g. arthritic problems with your hands, and the seals can be inadequate. There is nothing whatsoever to commend them over simpler, cheaper designs which do the job immeasurably better.
Hi Ian i will pass your feedback to the manufacturer. A word of caution, no plug , irrespective of make /design, should be put in a dishwasher as it will cause the seals to perish.
Thanks Alice – the ‘avoid dishwasher’ advice is why all-metal arrangements are preferable.
As noted earlier by Roger in this thread, the seals on my new units are not of a consistent size. And so they leak.
HI Ian, if you give me your order number i can send you on a free replacement plug as all our spare parts carry a 1 year warranty. We also offer any customer who buys a sink from us the option of which plug and waste kit they want before the sink is fitted. I have the revolution plug myself and like all plugs there are pros and cons e.g. you only have to tap it with a washing up brush if you wish to empty out the sink without having to put your hand in the water to pull out the plug. It is just possible that you were supplied with a faulty plug ? I have looked for an order from you but cannot locate one but perhaps you used a different email address/name, as otherwise presumably you would have contacted whoever you got the part from ?
why cant you take the plug apart to clean, i must have a 3rd party plug in my carron phoenix sink because it simply unscrews its dead simple & so much easier to clean. is it not possible to do this with the original plug??
HI Laurence I don’t know what plug you have in your own sink but if it is a 3rd party plug, then you would also have a different cup as well (which the plug fits into). We don’t manufacture these parts. This is the way it comes with the sink. I have same plug at home and have no issue cleaning it using a washing up brush.
I had a new kitchen fitted which included a Carron sink 5 months ago and now the pop up plug is leaking quite badly. I must say I’m not impressed with the quality of this plug and when it arrived it did look out of shape, now it’s next to useless as it holds no water at all.
HI Denise
we did not supply the sink to you and therefore cannot deal with your complaint. You should contact whomever supplied the sink to you or contact Carron directly. If the plug looked out of shape from the start then perhaps it was faulty / damaged but i would expect that any reasonable supplier would deal with a complaint such as this promptly . We ourselves take our own warranties and obligations seriously and had you purchased from us, then I would happily look after you but as we did not supply you and you are not a customer of ours, this advice is all i can give you.
Hi, After a lot of searching managed to find Carron Phoenix Revolution Pop Up Plug (V4) which appears to be what I an after having checked the dimensions given on your site. Our kitchen was installed 2012 with Carron corner double sink unit. One of the sinks could not hold water so I investigated and come to the conclusion the rubber washer/seal on one waste was 50mm diameter (and leaked) the other is about 55mm diameter and seals ok. I also noticed that the 50mm seal turned upwards and 55mm seal turns downwards. My question is can I purchase a rubber seal only at this time to prove if I am correct if I am then I can purchase complete units as replacements as I am sure if one has gone it will not be long before the second one will fail.
Regards
Roger
HI Roger
we only supply complete plugs as that is how they are supplied to us by Carron Phoenix. I don’t know how you are cleaning your plug but , having them also myself, I do know that grit can affect them and then they might stop working , but a good careful clean can get them working again. We also advise to not put in a dishwasher. Here is the link to the plug itself if you wish to purchase.
Hello we have just had our sink fitted is the plug sectioned designed to come out to be cleaned ?
You can remove the entire plug as in the picture. But do not take the plug apart to clean.
Can you just buy the rubber seal?i have two plugs that both don’t hold water!very annoying and now they leak that bad water is gone in minutes
HI Jamie, we only sell the plugs complete. Here is the link if you wish to see the plugs for the Carron Phoenix Kitchen Sinks that we have in store.